1. Scope of Application
These Terms of Service apply to all orders placed by customers through the online store Troveify (troveify.shop), operated by Troveify Studio. For any questions, you can reach us anytime at support@troveify.shop or legal@troveify.shop.
2. Conclusion of Contract
The presentation of products in our online store represents an invitation to place an order. By clicking the checkout completion button, you submit a binding order for the items in your shopping cart. You will receive an automated order confirmation email immediately after placing your order.
3. Prices & Shipping Costs
All prices displayed in our store are final prices in EUR (€) including applicable taxes. Insured & tracked express shipping is included free of charge on all LunaFloat™ orders.
4. Payment Methods
We offer 256-bit SSL encrypted payment processing via Credit Card (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, Shop Pay, and Klarna.
5. Delivery & Retention of Title
Deliveries are shipped with full end-to-end tracking to the shipping address provided by the customer. Goods remain our property until full payment has been received.
6. Warranty & 30-Day Money-Back Guarantee
Statutory warranty rights apply in addition to our voluntary 30-Day Money-Back Guarantee. If your item arrives damaged or defective, please contact support@troveify.shop and we will arrange a free replacement or full refund.